NARRATIVE: The City of Los Angeles, Bureau of Sanitation  (LASAN) is recognized as a national leader in 
providing environmental services that address issues such as air quality, brownfields, climate change 
and adaptation, renewable fuels, solid resources management, sustainability, water quality, and 
watershed protection. LASAN has long held the primary responsibility to collect, clean, and recycle solid 
and liquid waste generated by residential, commercial, and industrial customers in the City and contract 
cities in the greater Los Angeles region.  

We plan and administer the Clean Water Program, the Solid Resources Program, and the Watershed 
Protection Program. These programs all contribute to and build upon our overarching program of 
environmental sustainability, which also includes climate change adaptation/resiliency; greenhouse gas 
emission monitoring, reporting and reduction; green infrastructure and urban greening; renewable 
energy; and brownfield remediation.  

LASAN has over 2,700 employees in its workforce, a large portion of whom will soon be eligible for 
retirement. To grow our workforce, we employ strategies like career-planning and a mentoring program 
designed to identify and recruit talented students from local educational institutions. Over the past five 
years, LASAN has trained our wastewater treatment operators to give them the skills and experience 
necessary to meet the State’s established requirement for Wastewater Operator certification. LASAN 
helps part-time maintenance laborers learn trades from the ground up with on-the-job training 
opportunities, which enables workers who demonstrate high work ethnics and skills to be hired as full-
time employees.  

LASAN welcomes and recognizes originative thinking. Last year, LASAN’s “SAN STAR” team received the 
first City of Los Angeles Mayor’s Civic Innovation Award. The award was for the creation of a clever 
method for collection truck drivers to map, guide and record their daily routes on a mobile app 
developed by Environmental Systems Research Institute. The method was tested on field requests from 
the City’s customer service hotline (311) to clear alleys, pick up bulky items, e-waste, and trash. There 
are plans to incorporate the method citywide. This updated process will automate route generation for 
the solid resource collection trucks and eliminate the inefficient manual process of highlighted paper 
maps for addressing point-to-point and continuous routing solutions. The goal is for drivers to choose 
more efficient routes while reducing fuel, administrative costs, travel time, and reported problems.  

Clean Water Program  

LASAN is responsible for operating and maintaining one of the world’s largest wastewater collection and 
treatment systems, proactively maintain over 6,700 miles of sewer lines and 49 pumping plants in 
addition to four water reclamation plants across the City, which have a combined capacity to treat 580