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• Team coordinates to achieve common goals (e.g., solid waste organic reduction is 
incorporated into the wastewater treatment plant expansion by way of digestion feed 
stock)  
• Recycled water division coordinates with water utility to achieve drinking water usage 
reductions  

Provide opportunities to consult with employees in new processes, innovations and designs 
before building. 

 • Committee involvement is encouraged and employees use this platform to bring 
about ideas to promote innovations, such as alternative potable reuse projects for 
inland communities.  
• Maintenance and operations staff is consulted on projects prior to design to leverage 
knowledge and experience.   

Provides opportunities for employees to find and fix inefficiencies, share ideas for solutions to 
problems.  

• Employees have initiated and completed power efficiency studies that lower 
consumption. A recent simple project was completed in coordination with our electric 
utility to replace inefficient lighting with LED lights, which lowered power usage 
significantly.  
• Maintenance and operations staff are working together to lower the amount of power 
used in our secondary aeration process, while maintaining adequate treatment capacity.  

Drives an awareness and commitment to workplace safety  

• Morning tailgate meetings are held daily prior to the day’s work  
• Bi-weekly safety updates are given to senior management  
• The safety program encourages staff to identify safety issues and provide solutions. 
Safety awards are given to those that provides safety solutions that are proposed and 
then implemented.   

Maintains attention to employee morale including opportunities to celebrate victories for the 
utility  

• Staff/team achievements for project innovations, completions, or ongoing excellence 
are recognized and celebrated at quarterly utility manager meetings.  
• Monthly newsletters recognize the great work by staff.  

Established tracking of progress toward meeting goals and milestones  

• Biweekly utility manager meetings are used to track team member progress on 
projects.  
• Management staff meet weekly with the utility manager to provide more detailed 
progress reports  
• Annual performance reporting allow the utility manager to track individual goals and 
performance of management staff.  

 

Performance Measures & Results 

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WEF training conference attendance Engineers, supervisors, and select staff attend up to three 
WEF events per year, including WEFTEC, WEF Utility Management Conference, WEF Residuals 
and Biosolids Conference