At the CIP Steering Committee, mid‐level managers get to demonstrate leadership skills with ESD 
leadership and the City assistant manager as they discuss CIP milestone projects in preparation for 
council items. Some of these include the Cogeneration Facility Design Build project. 
Through the human resources department, ESD leadership changed job classifications to increase skills 
and trade certifications. In addition, ESD offers staff to work in higher classification assignments to build 
future leaders and take on more responsibilities while on the job. 
ESD leadership supports internal information sharing to understand and meet RWF and CIP key 
The RWF O&M Staff Engagement Plan and the implementation of the plan allows for a systematic 
engagement of front line O&M subject matter experts with CIP project managers during CIP project 
planning, design, construction, commissioning, and start‐up. Mistakes were avoided due to this early 
input and participation from O&M staff. 
Community Partnering and Engagement 

ESD is committed to transparency, community engagement, and strong partnerships. 
ESD leadership convenes a quarterly meeting with local environmental nonprofits to discuss 
environmental‐related issues including land use. ESD leadership also attends neighborhood meetings to 
update and listen from the community. In addition, ESD notifies RWF neighbors of minor issues relating 
to the RWF, i.e., visible gas flares. 
ESD participated in projects with stakeholders to create community assets. 
ESD leadership actively sought out community voices in the creation of the RWF Plant Master Plan 
(PMP), adopted by council in November 2013. A protected species, the San José’s Western 
Burrowing Owl population nests in the buffer lands surrounding the RWF. To prevent further population 
decline and address concerns from stakeholders, the RWF PMP designated 180 acres of habitat for 
ESD leadership supports community educational programs. 
ESD collaborates with the federal government and SF Bay Wildlife Society (SFBWS), a non‐profit, to offer 
an environmental education program. The program provides science education and field trips to 5th 
through 12th grade from the South Bay. The program is at the Refuge’s Environmental Education Center 
in San José. The Refuge consists of 30,000 acres of open space and restored wetlands into which the 
RWF discharges treated effluent. 
In 2016, ESD launched RWF quarterly public tours for the South Bay community. The one hour tour 
spotlights wastewater treatment, the CIP improvements currently deployed, and environmental