137 

 

initiative and find opportunities to positively enhance the work environment, by developing special 
projects, finding ways to eliminate inefficiencies, and providing feedback on the program.   

The entire Utilities Department staff in included in the department-wide Strategic Planning process that 
describes the desired vision for the future of the department.   

Conduct Meetings of the Utilities Department (MUD) workshops that include all 65 staff members 
within the department and consist of team building activities, department announcements, special 
guests and presentations to encourage unity and collaboration within the entire department. A 
committee, consisting of 67 staff members, organizes, plans, and sets up the meetings. MUD workshops 
are integral to valuable team bonding.  

The Utilities Department conducts a Skills-Based-Pay program that provides financial incentives to staff 
for obtaining certifications, exhibiting leadership skills, taking initiative and promoting a healthy 
workforce environment.   

The Utilities Department participates in the citywide Centre for Organization Effectiveness Leadership 
and Learning Academy. Employees have and continue to participate in Leadership Lab, START (a 
program for employees who are interested in what it takes to be a supervisor), and Supervisor Academy. 
DISC and Strengths Finder are key elements to promote employee empowerment and career 
enhancement.  

Performance Measures & Results 

Your Results (quantitative or qualitative) Number of MUD meetings organized and hosted   3  

-

 

Number of employees risen from WRRF Internship Program this year 2  

-

 

Number of WRRF Project meetings and workshops that included field and lab staff within the 
last year 45  

-

 

Number of City employees that participate in Leadership SLO each year (“Leadership SLO is a 
county-wide program designed to bring participants out of their “comfort zones.” It’s a 
rewarding way to learn new things, make friendships that will last a lifetime, explore personal 
biases, and learn new leadership styles and ways of handling diversity in opinions and people.”) 
2  

-

 

Level of staff engagement in the Utilities Department strategic planning process High  

-

 

Number of employees participating in the WRRF Project Website Committee 8  

-

 

Number of SLO Utilities Facebook page posts about employee accomplishments 21  

-

 

Number of special projects developed by staff and interns 2  

-

 

Number of positions filled internally 7  

  

COMMUNITY PARTNERING & ENGAGEMENT  

 

Partnerships in place with one or more community organizations, with specific name given to 
partnership and objectives for the partnership established (e.g., a formalized partnership among 
community transportation, parks, and land use organizations for the incorporation of green 
infrastructure to reduce flooding and overflows)