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individuals seeking additional biosolids for their yards. The bags given away has increased from 
100 bags the first year to over 1,000 bags this past February.        

 

COMMUNITY PARTNERING & ENGAGEMENT  

 

Partnerships in place with one or more community organizations, with specific name given to 
partnership and objectives for the partnership established (e.g., a formalized partnership among 
community transportation, parks, and land use organizations for the incorporation of green 
infrastructure to reduce flooding and overflows)  

 

Participation in projects with neighborhood groups/stakeholders to create recreational 
opportunities and community assets (e.g., parks, enhanced public space)  

 

Participation in regular meetings with community stakeholders and offering of environmental 
education opportunities (e.g., river walks)  

 

Web presence established with social media engagement 

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The aforementioned community outreach events are the primary activity indicating our 
partnership and engagement. We seek out every opportunity to positively place ourselves in the 
public eye recognizing the value of building community goodwill. We strive to be known as a 
well-run organization which fully supports all activities in our community.   

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Hold community meetings with the affected public when we are in the planning phases of new 
projects. We also hold update meetings and face-to-face outreach with the public while projects 
are ongoing to ensure the community is satisfied with our efforts.   

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Currently in the process of building a classroom / laboratory setting at the WRF for teaching 
school-age children the benefits and value of water / wastewater infrastructure. This facility also 
includes a community garden with plants grown using biosolids as fertilizer and reuse water for 
irrigation.  

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Performance Measures & Results   

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Strong social media presence as indicated by the number of impressions, likes, reach, and 
engagement. With the hiring of a dedicated public relations / marketing professional, we have 
committed to social media as a means of community outreach. We continue to refine our 
mediums (currently Facebook , Twitter, and Linkedin) and the messages we put out. Our social 
media presence continues to increase and total engagement is greater than 100% across all 
platforms.   

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Special projects constructed WRF classroom began construction in late 2015 and is 90% 
complete. Community garden is 100% complete. Future projects include a boardwalk through a 
designated wetland area for environmental education activities.  

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Formal Recognition Numerous awards received each year (see partial list above) from local, 
state, and national organizations recognizing Daphne Utilities’ operational excellence, 
environmental stewardship, and community outreach.      

 

ENERGY EFFICIENCY  

 

Indication of management commitment (e.g., energy efficiency standard operating procedures; 
board/executive management energy efficiency policy, including quantitative goals developed 
and shared with stakeholders)