Street Address: Headquarters: 
5000 Overlook Avenue, SW 
City:             Washington, DC                                                     

Zip Code: 20032 

Contact Information  

Name: Pamela Mooring 

Phone: 202-538-2773 

Email: Pamela.Mooring@dcwater.com 




Proactive leadership that engages in both internal organizational and broader external 
community priorities  


Establishes a participatory, collaborative organization dedicated to continual learning, 
improvement, and innovation   


Workforce and leadership development program in place to assure recruitment, retention, and 
competency of utility staff relative to a Utility of the Future business model. Development 
program includes a leadership and management skills training program that provides both 
formal and informal leadership opportunities for employees  


Innovation initiatives adopted that encourage risk-taking, and that are adequately funded and 

Performance Measures & Results 

Workforce Development & Safety 
Internship Program- 
DC Water hires between 30 and 60 college interns every summer, providing them with full-time, paid 
work experience in a number of areas—legal, research, external affairs, accounting, etc. The interns are 
provided professional development and education programs including resume development and water 
resources education. The interns also prepare a presentation on their summer experience.  
In addition, interns in some areas are hired for full-time, year-round work at DC Water.  
Partnerships with Universities- 
Through collaboration with regional, national, and international universities, DC Water supports about 
20 M.S. and Ph.D. students who are completing their research on DC Water projects. Collaborating 
universities in recent years have included Virginia Tech, University of Maryland, George Washington 
University, Howard University, Bucknell University, Columbia University, Ghent University, University of 
Innsbruck and University of Queensland. Supporting organizations include USDA and the Metropolitan 
Washington Council of Governments. DC Water also continues a strong collaborative relationship with 
the Water Environment Research Foundation (WERF).  
Training and Development- 
DC Water offers dozens of trainings online through Cornerstone learning and also provides on demand 
trainings where a need is identified. DC Water formerly offered a literacy program and now is 
contracting with DCHR (District of Columbia Human resources) to offer “Thriving in the Workplace” to 
provide basic skills for personnel. Professional development, retirement planning, health (exercise, 
weight control, diabetes, etc.) and safety seminars (First Aid, CPR, AED, etc) are offered each month. 
Health screening are offered several times per year and during open enrollment medical insurance 
providers participate in a Health Fair at each major DC Water location.