Proactive leadership that engages in both internal organizational and broader external 
community priorities  


Establishes a participatory, collaborative organization dedicated to continual learning, 
improvement, and innovation   


Employee “in-reach” program established to share work experiences and ensure greater 
understanding of the utility’s key strategy relative to the Utility of the Future business model 

FSSD provides opportunities for employees in all departments to find & fix inefficiencies and we have 
adopted a continual improvement framework for both capital projects and standard procedures.    

The District is committed to financial sustainability – we conduct long range financial planning and we 
are currently developing a comprehensive asset management plan. 

The District fosters cross-functional team-oriented approaches. Highly successful cross departmental 
team efforts include asset management, permit compliance, contingency planning, and knowledge 

Staff has implemented numerous expense reduction measures, with the most significant through 
reduction of staff through work redesign/redistribution when a position is vacated.