Participation in regular meetings with community stakeholders and offering of environmental 
education opportunities (e.g., river walks)  


Web presence established with social media engagement 

Participation of the public through the Sewer Advisory Board: representatives from local contract users, 
the general public and state and local agencies included on the board.  Board meets in a open forum and 
county commissioners rely on the board for recommendations on annual budget, sewer expansions and 
new projects. 

In partnership with the Delaware Solid Waste Authority (DSWA), the KCRRRF treats landfill leachate 
through its sewer system.  In the past DSWA trucked the leachate almost 75 miles to a treatment facility. 

The KCRRRF conducts tours for a variety of community groups including the Kent County Chamber of 
Commerce and the Lake Forest and Dover School District science teachers. 

The KCRRRF has conducted advertising campaigns to discuss the proper ways to operate a septic system 
and operates a fats, oils and grease removal program for local food service facilities. 

The KCRRRF has been awarded a variety of national and regional environmental awards, including the 
2007 US EPA National Clean Water Recognition Award for Operations and Maintenance for Large 
Facilities, the 2015 10 Years Platinum Award by the NBP, the American Academy of Environmental 
Engineers and Scientists 2013 Environmental Excellence Award for Small Firms, and been written up as a 
case study in a number of national publications. 

Performance Measures & Results 



Number of SAB meetings: 10-12/year 



Local recreation partnerships: Kent County Sports Complex; DSWA 



Number of tours: 4-5/year 



Food Service Facilities permitted: 150+ 



Number of regional and national awards for the KCRRRF: 10 



Number of case study citations by the US EPA, US DOE and WEF: 7 




Indication of management commitment (e.g., energy efficiency standard operating procedures; 
board/executive management energy efficiency policy, including quantitative goals developed 
and shared with stakeholders)  


Energy audit/benchmarking conducted to identify priorities for energy efficiency improvements  


‘Energy teams’ established and individuals empowered within the utility for energy efficiency 
activities (e.g., an “energy advocate” or “energy champion”)   


Energy management-related training provided to plant staff 


Utilization of energy conserving operational methods (e.g., optimization of primary 
sedimentation to reduce utilization of pure oxygen) 

Participating in the U.S. Dept. of Energy’s pilot program to implement and become certified in ISO 50001 
and Superior Energy Performance (SEP) programs, one of five such facilities within the country.