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A study was conducted in 2014, which included market analysis and feasibility of reclaimed water 
production, and identified future needs that could be met with a phased implementation plan.  Phase 1, 
completed in 2015, included construction of a 2 mgd pump station, associated pipeline, and onsite bulk 
filling station.  Ultimate buildout through subsequent phases will yield a 5 mgd capacity.    

Completion of the Environmental Center in the summer 2016 will include reclaimed water uses for 
irrigation, cooling tower supply, toilets, an aquarium, biofilter wall, and exterior fountain.  Demands will 
utilize 30 million gallons of reclaimed water annually. 

AlexRenew continues to work with Carlyle Plaza Partners to assess their water needs, as they develop an 
adjacent site to accommodate 1.2 million square feet of residential and commercial use.  AlexRenew has 
designed an extension of their reclaimed water line to serve the Carlyle properties and extend to the 
Eisenhower Circle.   

 

ORGANIZATIONAL CULTURE  

 

Proactive leadership that engages in both internal organizational and broader external 
community priorities  

 

Establishes a participatory, collaborative organization dedicated to continual learning, 
improvement, and innovation   

 

Workforce and leadership development program in place to assure recruitment, retention, and 
competency of utility staff relative to a Utility of the Future business model. Development 
program includes a leadership and management skills training program that provides both 
formal and informal leadership opportunities for employees  

 

Employee “in-reach” program established to share work experiences and ensure greater 
understanding of the utility’s key strategy relative to the Utility of the Future business model  

 

Innovation initiatives adopted that encourage risk-taking, and that are adequately funded and 
staffed   

AlexRenew has developed a 2020 strategic plan that aligns with our 2040 vision strategic outcomes, 
which include goals around community benefit, watershed partnerships, operational excellence, 
incubating new ideas and innovations, enhancing organizational competency, and revenue stewardship.  

The 2020 strategic plan outlines initiatives, goals by department, key performance indicators, and 
targets. These metrics are tracked monthly in senior leadership team meetings and shared with teams.  
AlexRenew launched its operator and maintenance technician apprenticeship program in 2013. This 
program provides formal career training with academic and hands-on instruction for skilled technician 
trades. Additionally, our internship program is also the only year-long program for high school seniors in 
the Washington, DC area, and it includes formal training and mentoring with our engineers and 
scientists. We recruit, train, and employ people from high school or college graduation to retirement, 
and offer programs to ensure our employees are skilled in the latest and best techniques in the industry. 
In the last 2 years, our operators have logged more than 1600 training hours.  Additionally, more than 
90% of our maintenance staff are Certified Maintenance & Reliability Technicians.