299 

 

Utility Description 

(combine all plants if a multi-site system)

 

 

Metro Vancouver’s Liquid Waste Services Department owns and operates 5 wastewater treatment facilities, 33 
pump stations, over 500 km of trunk sewers and support facilities, providing services to a population of about 2.5 
million.  
Service Area (square miles): 1,111 

Average annual daily flow (MGD): 319 

Population Served: 2.5 million 

Location  

Street Address: 4330 Kingsway 
City: Burnaby             State: B.C.              County:  Canada 

Zip Code: V5H 4G8 

Contact Information  

Name: Simon So 

Phone: 604 432-6479 

Email: simon.so@metrovancouver.org 

 

NARRATIVE: United as a partnership of 21 municipalities, one Electoral Area and one Treaty First Nation, 
Metro Vancouver collaboratively plans for and delivers regional-scale services. Metro Vancouver is 
governed by a Board of Directors of elected officials from each local authority. The mandate of the 
Board includes liquid waste management as one of Metro Vancouver’s core services.   

Metro Vancouver is the third most populous metropolitan area in Canada at nearly 2.5 million and is 
home to some of the fastest growing communities in the country. Along with the ever-increasing 
demand for service and continually changing regulatory requirements, Metro Vancouver is challenged 
with planning, designing, building, operating and maintaining five wastewater facilities, 33 pump 
stations and over 500 kilometres of sewage collection works. The challenges provide ideal opportunities 
for improving operational efficiency, protecting public health and the environment, as well as 
implementing the best available technologies for resource recovery to address climate change and 
sustainability in our current and future facilities. The organizational culture of Metro Vancouver’s Liquid 
Waste Services Department is centered on a statement in its Integrated Liquid Waste and Resource 
Management Plan:  

“All elements of liquid waste will be efficiently recovered as energy, nutrients, water or other useable 
material, or returned to the environment as part of the hydrologic cycle in a way that protects public 
health and the environment.”  

With two brand new treatment facilities to design and build within the next 15 years, Metro Vancouver 
is aggressively exploring innovative options to build the Utility of the Future that encompasses the 
desired elements of effective water quality solutions, energy efficiency and production, water 
conservation and reuse, nutrients and materials recovery, climate change and adaptive management, 
asset management, risk mitigation and resiliency, as well as financial stability and staff leadership 
development.  

To ensure attention is paid to exploring solutions in creating the Utility of the Future, the Department:  

 

Has created distinct research programs with dedicated staff to brain-storm and evaluate 
possible solutions in collaboration with universities, vendors, and research organizations; 

 

Has established a wastewater research centre to enable research and testing of emerging 
wastewater technologies and engaging the public as a place for learning; 

 

Encourages staff to submit proposals to fund ideas that enhance departmental sustainability 
and innovation on an annual basis; 

 

Has established financial reserves for the specific purpose of funding innovative 
sustainability proposals;