create, test and implement innovative approaches to liquid waste collection and treatment. Universities, 
emerging technology vendors, and organizations such as the Water Environment & Reuse Foundation 
are engaged to formulate and execute research and development projects designed to address a target 
problem or opportunity.  

Established the Annacis Research Centre (ARC), a facility for wastewater research, pilot-testing, learning 
and community outreach. ARC signifies Metro Vancouver’s commitment to cultivating a culture of 
partnerships with academic organizations and working with industry technologists and vendors to 
continually explore operational improvements.  

Established a “Sustainability Innovation Fund” (SIF) which is a CAD $10 million reserved fund with an 
annual contribution of $1.1 million to fund innovative project proposals of merit. Several higher risk 
projects that push the envelope of innovation have been reviewed by Metro Vancouver’s Climate Action 
Committee and approved by the Board. The process is designed to engage the workforce and promote 
imagination, creation, testing and implementation of innovative solutions to real-world problems.  

Top-down and bottom-up strategic plans:  


The Metro Vancouver Board develops a Strategic Plan covering the term of the Board.  The 
current 2015 – 2018 Strategic Plan includes the following strategic priorities: i) integrated liquid 
waste and resource management, ii) resilience, iii) public education 


The Liquid Waste Services Department annually adopts a Strategic Business Improvement Plan. 
Strategic priorities for 2016 include: succession planning; decision-making processes; 
communications strategy; Asset/System Data Management; Information Technology Strategic 
Plan; Contaminants of Emerging Concern.  

Training initiatives in-place include: i) Engineer-In-Training (EIT) Program, ii) Technical Training and 
Procedures Program, iii) Mentorship Program, iv) Corporate Development Fund, v) Corporate Training 
Courses, vi) Apprenticeship Program.  These programs encourage recruitment, training and 
development of future leaders to gain experience and knowledge of Metro Vancouver Systems, as well 
as, the capture and transfer of skills from current staff to future workers, ensuring successional 

Performance Measures & Results 



Number of EITs achieving P.Eng. status: 13 of 20 since 2009 



Number of mentorships established: 70 since 2009 



Supervisory development courses: 45 per year 



Departmental Strategic Planning Sessions: All employees, once a year 



Number of current innovations research collaborations : With universities: 9 



With Water Environment & Reuse Foundation: 5 



With emerging technology vendors: 4 



Completion of stated actions in strategic plans: Varies; too many examples to list 




Board/executive management policy created, advocating beneficial biosolids use 


Business case evaluation conducted for beneficial biosolids use program 


Marketing plan for products created 


Participation in or certification in National Biosolids Partnership or ISO programs