Progress toward goals  established for the 
2016-2018 Strategic Plan for information 

By 2018, criteria established and procedure developed for new IT 
acquisitions; draft strategy developed for data storage and 
handling; draft procedure and schedule developed for total life 
cycle management of software and hardware; evaluation 
complete and plan developed for end user equipment and 

Participation in Employee Assistance 
Program (EAP) 

In 2015, 30 employees took advantage of services offered 
through the EAP. 

Meet or exceed procurement  goals for 
SWMBE/V program 

MMSD has set an aspirational goal to award 20% of contracts to 
SWMBEs. In 2015, the goal was surpassed with 32.7% awarded 
and totaling $15.4 million in contracts. 

Goals for MMSD’s Wellness Program is to 
increase “touches” with employees year to 

The program has seen a steady increase in touches beginning 
with 1464 touches in 2011, to 3166 touches in 2016. 





Board/executive management policy created, advocating beneficial biosolids use 


Business case evaluation conducted for beneficial biosolids use program 


Marketing plan for products created 


Participation in or certification in National Biosolids Partnership or ISO programs 


Public involvement and education activities related to public acceptance and support of 
beneficial biosolids use 

Significant annual resources are directed to research the agronomics of Milorganite® to ensure its 
efficacy and consistency. Partnerships with universities are established in support of this activity and 
include the University of Florida, University of Georgia, University of Wisconsin-Madison, and University 
of Nebraska. Representative research topics include use of Milorganite® for the mitigation of pollutants 
and metals, testing its effectiveness in regional soils, and as remediation for turf problems. 

A partnership with the municipalities of Shorewood and Brown Deer was formed to undertake a pilot 
study to determine the impact of Milorganite® on young trees in the urban landscape. If findings of a 
prior study are verified through the municipal pilot studies, the MMSD will promote the use of 
Milorganite® to enhance overall health, stormwater benefits, and performance of the urban forest 

A study, Pyrolysis of Wastewater Biosolids – Biochar, is underway. The focus of the research is to: 1) 
produce and determine the basic composition of biochar and product fuel gas for several operating 
conditions; 2) develop a mass and energy balance for the drying and pyrolysis process; and 3) investigate 
the beneficial use of biochar for wastewater treatment and Milorganite® enhancement. 

MMSD manages a dedicated website and social media platform and creates supportive collateral 
materials to provide in-depth information about Milorganite® and to promote its use by homeowners as 
well as for marketing to retailers and professionals. Brand promotion is geared to position the product 
as a value added product.