capital improvement project (CIP) business case form is developed for every project over $35,000 and 
the business case is reviewed and scored by the Executive Team which serves as the CIP review team to 
prioritize projects for inclusion in the capital improvement plan..  

Performance Measures & Results 



Improve workplace safety: Recordable incident rate below 50% of the industry average 



Improve workplace safety: Increase near miss accident reporting by25% each year 



Leadership development: Train 36 individuals each year in leadership skills through in-house 
leadership development program 



Improve workplace safety: Every employee has a safety goal, every year 



Increase non-rate revenue: Designed electricity generation and heat recovery system to avoid 
purchase of $2,000,000 per year of offsite energy 



Increase non-rate revenue: Contracted with technology provider for up to $400,000 per year 
revenue from struvite harvesting. 




Partnerships in place with one or more community organizations, with specific name given to 
partnership and objectives for the partnership established (e.g., a formalized partnership among 
community transportation, parks, and land use organizations for the incorporation of green 
infrastructure to reduce flooding and overflows)  


Participation in projects with neighborhood groups/stakeholders to create recreational 
opportunities and community assets (e.g., parks, enhanced public space)  


Use of a Triple Bottom Line approach, including engagement with stakeholders, to analyze 
growth planning alternatives, considering financial, social, and environmental costs and benefits  


Participation in regular meetings with community stakeholders and offering of environmental 
education opportunities (e.g., river walks)  


Web presence established with social media engagement 

Partnership with Northeast Wisconsin Technical College (NWTC) to launch Environmental Engineering 
Program.  NEW Water’s Treatment Department worked with NWTC to develop an Environmental 
Engineering program, which has resulted in quality hires for NEW Water. 

Partnership with Green Bay Area Public Schools, the Chamber of Commerce, University of Wisconsin–
Green Bay, and NWTC, to launch a Youth Apprenticeship Program – the first of its kind in the state of 
Wisconsin.  As a result of this collaboration, NEW Water was lauded with the “Friends of Education” 
Award from Wisconsin Secretary of Education Tony Evers. 

Media engagement for Public Service Announcements.  NEW Water takes a proactive approach to 
engage area media for help in disseminating important public service announcements, including “What 
not to flush,” World Toilet Day, and FOG (fats, oils, and grease). 

Established a “NEW Watershed Champion” Award in partnership with the Green Bay Water Utility for 
World Water Day.  This annual celebration highlights positive work being done in our watershed to 
improve water quality, and culminates in an award.  School children are coordinated to perform at the 
event, which has received widespread media coverage and accolades from community leaders.