the plant at a 90 percent solids-to-energy efficiency, producing up to 80 times more energy than other 
conventional technologies.  

Energy Generation & Recovery: We are energy producers. Gas produced in our solids processing 
digesters is utilized as a biofuel to operate the engines in the Central Generation facilities. These 
facilities produce approximately 66 percent of the electrical needs of OCSD’s two treatment plants, 
saving $6 million per year.   

Watershed Stewardship: We treat dry weather urban runoff.  Since 1999, OCSD, as part of a county-
wide effort, has accepted, treated and properly disposed and/or recycled over 6 billion gallons of 
bacterial laden urban runoff from several coastal watersheds in Orange County to reduce bacterial 
impacts on Orange County’s beaches. Dry weather urban runoff, without partnership with other 
agencies and diversions set in place, this runoff would otherwise flow untreated to our coastal waters.  

Community Partnering & Engagement: We must be trusted and transparent. Our proposals must be 
compelling; and we must be engaged and familiar with the newest technology, and current trends.  For 
these reasons, OCSD pursues public participation, which includes building collaborative relationships 
with elected officials, member agencies, the community, industry leaders, and the engaged public.  
Examples of these include OCSD’s biosolids and odor control master planning stakeholder involvement. 
Community outreach efforts such as OCSD’s award winning construction outreach program, educational 
program which includes hosting facility tours, speaking engagements and sewer science in the local high 
schools. These grassroots efforts are complemented with a strong government-advocacy program that 
gives OCSD a voice in ensuring that future regulations and legislation create cost-effective value. 

Organizational Culture: The foundation by which all efforts are sustainably supported. We take pride in 
our commitment to protect public health and the environment. This commitment comes with the 
responsibility to ensure we have a clear strategic plan with defined individual goals that support the 
overall agency goals. OCSD has a 5-Year Strategic Plan that is supported by the General Manager’s Work 
Plan, the Executive Management’s Performance Goals, and individual employee performance goals.  

Through this process it is imperative that we have engaged, capable, competent and hardworking 
employees. This lends to a transparent, trustworthy and competent organization – the brand of OCSD. 
Our employees make up our organization and the culture that we have. They are OCSD’s ambassadors. 
We have 585 employees who are highly technical professionals. In 2010, 47 percent of OCSD employees 
held a Bachelor’s Degree or higher.  By 2014, that number had increased to 68 percent, of which 36 
percent hold a Master’s Degree or higher. We have a workforce made up of engineers, scientists, 
chemists, other specifically skilled professionals, and state certified operators and mechanics that are 
responsible for the delivery of our mission. Our commitment and belief in staff is significant. On average, 
each OCSD employee receives approximately 45 hours of training per year. That totals over 27,000 
hours of training in areas such as safety, technical skills, soft skills, leadership programs and conference 
attendance. We have an incentive program that offers financial incentives for validated ideas that result 
in cost savings for the agency, an award program for living by OCSD Core Values, and a Safety Incentive 
Program to ensure we all go home at the end of our shift safe and whole.  

To embrace and encourage the organizational culture we must communicate with our employees. OCSD 
has a robust internal communications program that expands beyond the supervisorial and managerial 
relationship. OCSD’s leadership has direct one-on-one relationships with their staff. These relationships