competencies and skills so that individual employee talents within our organization are recognized and 
put to best use. 

Established an innovative Operations & Maintenance (O&M) Program for treatment staff.  This program 
includes four months of extensive training on operations, laboratory analysis and preventative 
maintenance.   There are six levels of training that include classroom and practical training in the field.  
This O&M Program has specific skill blocks for O&M supervisors. 

Performance Measures & Results 



Annual employee training: FY 2014-2015 resulted in an average of 41 hours per employee. 



Amount of budget to support employee training and development: FY 2014-2015 results in 
$1,800 per employee which is approximately 2% of the overall operations and maintenance 



Number of supervisors to date completing the Leadership for Supervision Program: 23 teams 
have completed the Leadership for Supervision Program which includes a total of 185 RWRD 
supervisors to date. 



Safety Education: Reduce overall safety incidents each fiscal year.  FY 2014-2015 resulted in 16 
reportable safety incidents.  



On-Boarding Program: To date all new employees (100%) have completed the 40-hour On-
Boarding program within 3 weeks of their date of hire. 



Non-utility personnel utilizing our employee development program: Our utility employs 464 full 
time employees yet last year we provided Leadership Training to 79 non-utility employees from 
other departments and provided computer based training courses to another 463 non-utility 
employed personnel. 




Board/executive management policy created, advocating beneficial biosolids use 


Business case evaluation conducted for beneficial biosolids use program 


Participation in or certification in National Biosolids Partnership or ISO programs 


Public involvement and education activities related to public acceptance and support of 
beneficial biosolids use 

We practice agricultural land application and mine tailing reclamation of Class-B biosolids from our 
multiple water reclamation facilities. The impediments to sustainability of practice include prohibition 
by ordinance, public dissatisfaction related to odors or a Class-A mandate by rule. Our utility’s strategies 
to sustain the practice of land application include ongoing evaluation of innovation alternatives to 
produce Class-A biosolids and diversification of product and use. 

Adhere to an Emergency Management System (EMS) document prepared with support from the 
National Biosolids Partnership program (NBP). NBP staff visited Pima County WRFs and trained the staff 
for EMS documentation and implementation. Our utility is committed to the NBP National Manual of 
Good Practice for Biosolids. 

Commissioned a system-wide Biosolids and Biogas Master Plan, 2012.