staff at 2015 Utility Management Conference in Austin, TX, and CWEA Northern Regional 
Training Conference.  



Financial Sustainability:  Fund loans at interest rates between 1.6-2.3% for 30 years. Paid off 
Comprehensive 10-Year Financial Plan updated yearly: on target with maintaining $300 million 
cash-balance equal to 1,200 days of operating cash-on-hand; debt coverage remains above 1.2 
and is increasing yearly; innovative debt management, including securing $1.6 billion in Clean 
Water State Revolving $50 million variable-rate debt on May 31, 2016. AA credit rating 




Board/executive management policy created, advocating beneficial biosolids use 


Business case evaluation conducted for beneficial biosolids use program 


Marketing plan for products created 


Public involvement and education activities related to public acceptance and support of 
beneficial biosolids use 

26,000 dry tons Class A biosolids processed yearly. About 30% of total biosolids are recycled. Service 
level established and met: enough to fertilize 3,000-3,650 acres/year.  

Partnered with private firm, Synagro, to design, build, and run on-site facility and market biosolids for 20 

Regional San originally conducted outreach to farmers, general public, and community leaders. Synagro 
now handles all outreach.  

Performance Measures & Results 



Yearly service level Exceeded service level in 2015: 3,803 equivalent acres/year recycled   




Partnerships in place with one or more community organizations, with specific name given to 
partnership and objectives for the partnership established (e.g., a formalized partnership among 
community transportation, parks, and land use organizations for the incorporation of green 
infrastructure to reduce flooding and overflows)  


Participation in projects with neighborhood groups/stakeholders to create recreational 
opportunities and community assets (e.g., parks, enhanced public space)  


Use of a Triple Bottom Line approach, including engagement with stakeholders, to analyze 
growth planning alternatives, considering financial, social, and environmental costs and benefits  


Participation in regular meetings with community stakeholders and offering of environmental 
education opportunities (e.g., river walks)  


Web presence established with social media engagement 

Regional San (RS) typically engages and partners with stakeholders that include regulatory agencies, 
POTWs, stormwater utilities, agriculture interests, water suppliers, environmental justice groups, 
pharmaceutical interests, pesticide manufacturers, environmental organizations, and conservation 
groups. Examples include: