NARRATIVE: The mission of the Sanitation Districts of Los Angeles County (Districts) is to protect public 
health and the environment through innovative and cost-effective wastewater and solid waste 
management and, in doing so, convert waste into resources such as recycled water, energy, and 
recycled materials.   

The Districts consist of 24 independent special districts serving about 5.6 million people in Los Angeles 
County. The service area covers approximately 850 square miles and encompasses 78 cities and 
unincorporated territory within the county. The agency also provides about one-fourth of Los Angeles 
County‚Äôs solid waste management needs.  

Seventeen of the Districts in the metropolitan Los Angeles area are served by a regional, interconnected 
system of facilities known as the Joint Outfall System (JOS). The six upstream water reclamation plants 
(WRPs) produce disinfected tertiary recycled water. Downstream, the Joint Water Pollution Control 
Plant (JWPCP) treats two-thirds of the wastewater in the JOS along with the solids removed at the 
upstream plants.   

Separate from the JOS, regional wastewater systems are managed by the Districts in the Santa Clarita 
Valley and the Antelope Valley. Each of these valleys is home to two WRPs that provide important 
sources of water for wildlife habitats and for municipal and agricultural reuse.   

Organizational Culture  

By keeping open communication between managers and employees, maintaining employee 
engagement and morale, providing employee training, and fostering efficiency and innovation, the 
Districts is building a sustainable workplace culture focused on converting waste into resources.  

Management builds a collaborative environment by being accessible to employees and providing 
different avenues to provide feedback and express concerns. Employees have the opportunity to 
participate in agency-wide workforce surveys, which are used to determine possible areas for 
improvement.  A suggestion box is also available to all employees. Management reviews and responds 
to each suggestion and comment. Improvements to the agency, as a result of suggestion box comments, 
include installation of a drought-tolerant landscaping, and replacement of bottled drinking water coolers 
with more sustainable filtered water stations throughout the administration office.   

To continually improve agency performance, every department and section set annual goals. Status 
updates for each goal are posted and available to each employee. A new employee performance review