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system is currently being pilot tested. The system focuses on continual improvement by identifying goals 
and career development opportunities for employees and includes an employee input section. 
Additionally, a formal management /supervisor training program was established to ensure Districts 
leadership maintains the skills needed to be as effective as possible.  

The agency aims to be transparent and keep employees engaged through presentations and widely 
distributed publications. Monthly staff presentations and lunchtime talks are held on various topics such 
as updates on on-going projects, future outlooks of various facilities and overviews of different sections’ 
roles in the agency. The presentations are broadcasted to remote facilities to allow off-site employee 
participation.   

The intranet provides a centralized location to publish documents easily accessible to staff. These 
include monthly reports that track the progress of individual projects in design, plant monitoring 
reports, biosolids and water reuse summaries, departmental goals, media articles related to the Districts 
and the “Pipeline”, a bimonthly newsletter, celebrating personal and professional accomplishments. The 
Pipeline also includes an article written by management addressing agency developments and 
acknowledges employees through the Excelsior employee excellence recognition program.   

Many training opportunities are available to staff at various levels and classifications. An internship 
program has been established with local community colleges and trade schools to provide students with 
treatment plant operation experience. The Districts also works with community colleges to establish 
learning programs that are aligned with skills required to be a treatment plant operator. Employees in 
several classifications receive a yearly professional development stipend for relevant books, 
organization dues, courses and conference fees. Employees are encouraged to participate in other 
professional development activities such as taking leadership roles in professional organizations and 
Toastmasters to improve public speaking skills.  

Agency efficiency and innovation are fostered through programs such as the asset management system 
and the work of the Wastewater Research Section. A computerized asset management system has been 
implemented at each treatment plant that allows staff to proactively plan for equipment maintenance 
and infrastructure improvements, and more accurately track equipment life-cycle costs.  A group of 
wastewater research engineers and support staff continually develop new ways to optimize existing 
processes and identify new technologies to facilitate permit-compliant, and cost-effective wastewater 
management. Examples include developing sequential chlorination for tertiary recycled water 
disinfection, and testing the feasibility of a food waste co-digestion at the JWPCP.  

Beneficial Biosolids Reuse  

The Districts’ Biosolids Management Program seeks to employ safe, diverse, reliable, long-term, and 
cost effective biosolids management options. Approximately 85% of the biosolids are managed through 
sustainable options, such as composting and land application, and the Districts are continuing to 
evaluate innovative management options such as biosolids-to-fuel facilities. The Districts have 
developed two composting facilities, one in Rancho Cucamonga, CA and the other near Kettleman City, 
CA that can be expanded to process the full amount of biosolids produced by the Districts.  

Community Partnering & Engagement