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We will continue to focus on improving our performance. From 2016 and onwards, some of key focus 
areas include process intensification through sludge granulation (We are part of a WERF research 
project looking into this) reducing GHG emissions (nitrous oxide) and ensuring that we have the right 
kind of biomass efficiently removing nutrients before discharging our effluent to the Odense river 
(mainstream deammonification).   

Our contribution to the water industry  

Our Ejby Mølle WWTP has managed to become a net energy producing plant as one of the first plants of 
its kind in the world - without the adding of external carbon. The offset was a well-functioning plant, but 
even facilities of other standards will be able to achieve significant results – simply by using what they 
have, in a more efficient way. The investments required at Ejby Mølle WWTP have been relatively minor. 
Overall, results have been achieved by changing the mindset of our staff, learning from the experiences 
of others, and making the most of the resources already at hand. Focusing on energy production will 
therefore be sustainable from an economic point of view for very many wastewater treatment plants. 

 

ORGANIZATIONAL CULTURE  

 

Proactive leadership that engages in both internal organizational and broader external 
community priorities  

 

Establishes a participatory, collaborative organization dedicated to continual learning, 
improvement, and innovation   

 

Workforce and leadership development program in place to assure recruitment, retention, and 
competency of utility staff relative to a Utility of the Future business model. Development 
program includes a leadership and management skills training program that provides both 
formal and informal leadership opportunities for employees  

 

Employee “in-reach” program established to share work experiences and ensure greater 
understanding of the utility’s key strategy relative to the Utility of the Future business model 

 

Innovation initiatives adopted that encourage risk-taking, and that are adequately funded and 
staffed   

We publish a yearly Corporate Social Responsibility (CSR) report focusing on what our challenges are and 
how we act as a responsible company in our day to day activities meeting the demands of a 21st century 
water utility as a corporate citizen of Denmark and of the world. Our target audiences are both internal 
(staff) and external (the community we serve in Odense) customers, as well as the Danish society as a 
whole. Our CSRs are also translated to English and are posted on our webpage in the hope of reaching 
other readers around the world.   

Our R&D program aims at developing the innovative solutions we and the water industry need to deal 
sustainably with the significant challenges that the future will bring.  As a testament to our commitment, 
we dedicate an average 1% of our annual gross turnover to sustain this effort. Topics currently being 
investigated include energy optimization in “used”  water reclamation, carbon redirection, resource 
recovery, low-maintenance and simpler process control instrumentation, GHG emissions monitoring and 
control,  intensification of nutrient removal processes, groundwater source protection, and climate 
change adaptation strategies.