68 

 

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Recognize industrial  customers who  demonstrate  consistent compliance  with  discharge and  
reporting requirements through the Environmental Excellence Awards and a recognition 
luncheon.  The industries are also published in the newspaper in an advertisement each year. 
There are 70 Significant Industrial Users 

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Provide a drinking water station at major festivals and events in and around Charlotte so that 
attendees can get fresh free water 

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Engage in partnerships with 7 nearby jurisdictions to assist in planning, implementing, 
operating, financing and advising on capital investments 

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Participate on General Assembly established Catawba River Basin Advisory Commission made up 
of appointed stakeholders from both NC and SC General Assemblies 

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Participate in the Catawba-Wateree Drought Management Advisory Group, a  two-state  
organization of water utilities, NGOs, regulatory representatives, and industry who steward the 
region through drought management procedures 

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Provide  learning  opportunities  for   youth   by  offering   summer   internships  through   the   
Mayor's   Youth Employment Program 

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Partnership with County staff for sampling and testing streams and lakes 

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Publishing drinking  water  quality  test  results  in  interactive  format  on  public  facing web  
site  to  enhance customer trust and improve transparency 

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Operate  the  "Blue Planet"  which  is a  professionally  designed and  constructed  customer  
education  center located at one of our water plants.  The Blue Planet is a hands-on science 
museum type center focusing on the entire water cycle and water/sewer  utility operations. 

Performance Measures & Results 

 

Manage extensive Industrial Pretreatment program that engages Industrial partners and 
encourages economic development 

Partnered with industry to utilize high strength waste as 

a carbon source for treatment  reducing chemical need and related carbon footprint.     
Recognize industries  annually  for  exceptional compliance.     This  past  year  40  of  the  70  
industries  were recognized.   Hold quarterly  industrial user group meetings to provide updates 
to industries  on regulatory  issues.   Our plants have been recognized annually  with  Silver, Gold 
and Platinum Peak Performance Awards from NACWA 

 

 

Active in professional organizations that promote the water  industry and advocacy CWWMG- 
Chair and founding member, NC AWWA-WEA- Chair Elect, and trustee members, active 
participation and management of operator  training  schools and active committee participation.  
AWWA - committee participation,  WEF - current Board of Trustees member, committee  
participation, Operations Challenge Team. NC Water Quality Association - Board member, 
participation  in discussions with state and regional regulators on various regulations,    NC   
League   of  

Municipalities,    Water Resources Research  Institute, Water   Research  

Foundation, Water Environment  Research Foundation, AMWA, NACWA, NC Urban Water 
Consortium 

 

 

Implement a Regional Wastewater Facility in the Long Creek Basin 
 

 

Environmental  Assessment  completed,  Completed comprehensive public stakeholder  process, 
MOU with  Mt.  Holly and Belmont for service by the regional facility and transfer of nutrient