73 

 

 

Proactive leadership that engages in both internal organizational and broader external 
community priorities  

 

Establishes a participatory, collaborative organization dedicated to continual learning, 
improvement, and innovation   

 

Workforce and leadership development program in place to assure recruitment, retention, and 
competency of utility staff relative to a Utility of the Future business model. Development 
program includes a leadership and management skills training program that provides both 
formal and informal leadership opportunities for employees  

 

Employee “in-reach” program established to share work experiences and ensure greater 
understanding of the utility’s key strategy relative to the Utility of the Future business model 

 

Innovation initiatives adopted that encourage risk-taking, and that are adequately funded and 
staffed   

Performance Measures & Results  

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Iowa Work Force Development   

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Summer School programs for gifted HS kids 

 

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Director and Manager teams working with Patrick Lencioni  - improve team function 

 

 

COMMUNITY PARTNERING AND ENGAGEMENT 

 

Partnerships in place with one or more community organizations, with specific name given to 
partnership and objectives for the partnership established (e.g., a formalized partnership among 
community transportation, parks, and land use organizations for the incorporation of green 
infrastructure to reduce flooding and overflows)  

 

Participation in projects with neighborhood groups/stakeholders to create recreational 
opportunities and community assets (e.g., parks, enhanced public space)  

 

Use of a Triple Bottom Line approach, including engagement with stakeholders, to analyze 
growth planning alternatives, considering financial, social, and environmental costs and benefits  

 

Participation in regular meetings with community stakeholders and offering of environmental 
education opportunities (e.g., river walks)  

 

Web presence established with social media engagement 

 

 

 

Performance Measures & Results 

Indian Creek WMA 

Signed 28E agreement – regular meeting agendas available 

Middle Cedar River WMA 

 

Envision CR Program 

 

RCPP / Middle Cedar Partnership Program 
– grant awarded to Cedar Rapids  

Year 1 just complete of 5 year Grant from USDA / NRCS